Our Riverside Homes Customer Family Says It Best

If you ask anyone on the Riverside Homes team, they will tell you time and time again that our customer family is the very heart of our business. We are devoted to providing Florida homebuyers with exceptional value, quality, and designs that fit the way they live. With new homes across Northeast Florida, Riverside Homes is committed to being hands on, while listening to its clients and earnestly working to provide the highest levels of customer satisfaction.

“With the changes that have come from the coronavirus in the way that people live, work and play, we know that customer service matters now more than ever. We want our clients to know that our commitment to serving their home buying needs is here to stay,” shared Riverside Homes Managing Partner, Matt Roberts. “We will always put our customers first.”

As a local Northeast Florida home builder, we value getting thoughtful feedback from our homeowners and strive each day to exceed client expectations. We asked our homeowners two questions to get a better understanding of their decision to buy a new Riverside Home as well as what design elements matter most to their unique lifestyle. From raving about Riverside Homes’ outstanding reputation to being impressed by the quality of included features, we will let our customer reviews speak for themselves:

Why did you choose Riverside Homes?

“We chose Riverside because you made us feel valued more than just another sale. You really took the time to talk to us about the entire process. We knew that we would have the communication from you guys needed to make us feel comfortable during the duration of our home building experience.”  -Harrison R. & Meghan R.

“We chose Riverside because of the ease of doing business and the friendly staff.  All of the questions/uncertainties we had were answered and the staff was always there if we wanted to walk through the model and ask any further questions.”  -Joshua M.

“After looking at several builders, Riverside offered the look and quality we are looking for. We also like the fact they are a local builder. Knowing that Riverside builds very high end homes also gave us confidence they use skilled subs.” -Bill M.

“I liked the back story about how Riverside was started. I always like buying local and dealing with good solid folks. We have been pleased with all phases of the process.”  -Kelley C.

“We chose Riverside Homes because it had a beautiful home with attention to quality and details and within our price range.  Plus, the representative was attentive and patient with all our questions.”  -Debra L.

“One of the home layouts suited our needs better than other builders.”  -Lynn M.

“Floor plan options better met our needs for the price, good plot locations, Brian’s excellent level of service!”  -Tamara G.

“Ideal floor plan, standard features, customizations, quality of build, customer service.”  -Raj C.

“Bottom line…our decision was really based on Brian – how impressive he was and gave us the confidence that going with Riverside, plus their outstanding reputation, was the way to go for us.  The rest is history.”  -Elliott & Marybeth T.

“Best floor plan, liked home quality, and Brian was most knowledgeable about the community and patient.  He showed strong desire to help us. Went the extra mile to get answers no matter the question…Excellent representative for Riverside.”  -Greg R.

 

What is your favorite element in the new home you chose?

“The openness of our new home is our favorite element. The home we currently live in is in a historic neighborhood and was built in the 1940s, so everything is compartmentalized and not really ideal for starting for a family.” -Joshua M.

“Our favorite elements are the chef’s kitchen and the living area with the coffered ceiling. We can hardly wait to move into our new home!”  -Linda & Barry P.

“I’m so in love with the home it’s hard to say! My husband loves the bonus room, I love the kitchen, and the natural area view from all the windows is amazing.”  -Debra L.

“The multisliders are 100% my most anticipated aspect of the home; along with the high ceilings. We love being outside so we want a home that feels bright and airy.” -Harrison R. & Meghan R.

“Our favorite element was the floor plan – and again thanks to Brian and his suggestion we went with the Lena which gave us our room for storage as well as a really nice front porch and again thanks to Brian with the modifications he was willing to make – have a great walk-in closet for Marybeth and most important a huge laundry room which will also serve as her office.”  -Elliott & Marybeth T.

“Wow, this is the hardest question! For me, it’s probably the huge lanai. I also love that the bay window in the master bedroom was standard, as was the big front porch.”  -Tamara G.

“Choosing just one feature is impossible in our opinion. However our favorite features of the new house are the Pool Bath, the restructured Master Bathroom/Closet/Laundry, and the massive pantry.”  -Randall P.

“Although we are not in the home yet but my favorite element would be the great room to the sliding doors that disappear in the wall that lead out to the patio and pool area.”  -Kelley C.

“Happily you guided us to the lot that was still available next to the model. That means we can feel like we are part of an existing community and not living in a construction site!”  -Lynn M.

“Elongated toilets, smooth walls, expanded loft and media room, ten feet ceilings, 4 door slider.”  -Raj C.

“I like energy efficiency, construction quality, and tandem garage. Martha likes the exterior finish, energy efficiency and high ceilings.” -Greg R.

With years of experience in the Jacksonville new home building market, you can be confident like the clients above were in deciding to build with Riverside Homes. Learn more about building a new home in one of Riverside Homes’ picturesque Florida communities located throughout Jacksonville, Fernandina Beach, St. Johns, St. Augustine, Amelia Island and Fleming Island. Love our homes but don’t have the time to build a new home from the ground up? We currently offer quick move-in homes in Amelia National Country Club, Amelia Park, Fleming Estates, Freedom Landing at Crosswater in Nocatee, Madeira, Oyster Bay Harbour and SilverLeaf Village.